Contests FAQ

Contests F.A.Q.

For the contest rules and regulations please click here.



Q: Can I get someone other than myself to claim my prize?

A: For movie passes, yes. Ensure that person brings photo ID and the email that was sent to the winner. For ALL other prizing, you MUST claim the prize yourself. We cannot allow any exceptions to this rule. We do not mail or courier any prizing.

Q: Can you delete my first entry so I can resubmit?

A: No. When you enter in your contest info, double-check that the information is correct BEFORE clicking submit. Once you click submit, your entry is in and cannot be deleted.

Q: How do you choose your winners?

A: All winners are chosen in a random, computerized draw. Please make sure to include your full name when entering contests. We do not hand pick winners for online contests. We do hand-pick winners from an enclosed ballot box if the contest involves ballots.

Q: Is there a limit to how many times I can win? I enter every week and never win, what's up?

A: There is no limit to how many times you can win our contests, although you cannot win more than one prize in the same contest. We receive thousands of contest entries each week. Becoming a winner is determined on the amount of ballots vs. the amount of prizing. It's all luck!

Q: What happens if I can't claim my prize by the deadline provided?

A: We will assign your prize to another winner or donate it to charity of it is not claimed by the pick-up date.

Q: Your site tells me I already entered even though I know I haven't entered this contest yet. What do I do?

A: If you are certain you have not entered, or no one else has entered with the same email address, please send an email to contests@nowtoronto.com and we will look into it for you.


Rules & Regulations

These rules apply to all contests running on nowtoronto.com, in the print edition of NOW and all NOW-branded media. Please note that individual contests may have additional rules and regulations. These rules will be listed under an area noted as "Additional Individual Contest Rules". Questions, clarification or comments about these rules can be directed to (contests@nowtoronto.com)


HOW TO ENTER: To be eligible to win the prize as indicated, entrants must correctly answer the skill-testing question on the online form. All areas of the form must be completed in full and entries must be received by the posted deadline date. There is a limit of one entry per household. No purchase necessary. You are not allowed to enter anyone other than yourself in NOW contests. Instead, use the "Recommend to a Friend" feature to notify others to enter.

ELIGIBILITY NOW's contests are open to Ontario residents, 19 years of age or older (unless otherwise specified) with the exception of employees and those with whom are domiciled of NOW Communications Inc. and its affiliated companies, advertising and promotion agencies or employees of companies supplying prizes.

PRIZES Value of prizes is approximately that shown on the contests page. Prize cannot be refunded and is not transferable or convertible to cash. Prizes may not be exactly as shown or indicated. NOW Communications reserves the right to substitute any prize with an alternate prize of equal or greater value.

NOTIFICATION Only the winning participants will be notified by email and/or phone. Occasionally, NOW will also send out a one time special offer mailing to all contest participants.

CLAIMING OF PRIZES The major qualifying factor for entry is that you must be able to obtain your prize in person at 189 Church St, Toronto, ON, before the pick-up deadline. We are not responsible for unclaimed prizing after the pick-up deadline has passed. Pick-up deadlines are conveyed at the time of notification. Deadlines will vary depending on the time sensitivity of the prize. For ticketed events (i.e. concerts, film screenings, etc.) the pick-up deadline is considered to be the closing hour of the NOW offices the day of the event. Non-dated prizes must be picked up within 3 months of winner notification. We regret that we are unable to mail or courier prizes to winners. The winner(s) must also present valid photo identification and the information they provide must match that provided by us on the contest form. Before being declared a winner, the prize winner(s) will also be required to sign a declaration form confirming acceptance of the prize offered, a waiver of liability acknowledging the non-responsibility of NOW Communications Inc and its agents in respect to injuries, accidents or loss relating to the prize and a publicity release acknowledging the right of NOW Communications Inc. and the agents to publish and/or broadcast the winner's picture, name, address, voice and statements without further compensation.

PRIVACY All entries submitted become the property of NOW Communications Inc. By submitting ballot, you are granting your permission to use your name on the NOW website and in any print promotional material in the event if chosen as a winner. By submitting your ballot, you are also granting NOW to use, in any aggregate manner, any information that you supply for demographic purposes. However, your address and contact information is kept strictly confidential. All mailing lists are opt-in. You will not be added to any mailing lists that you do not join. However, NOW will on occasion email contest entrants directly pertaining to the contest entered. By entering the contest, you are granting NOW Communications permission to email you in this manner, to notify you of winning, and/or to notify you of possible problems with your entry or other contact that NOW deems necessary at our discretion.

All information supplied by the entrant which is non-personal in nature, including not but limited to: answers to contest questions, comments, postings on contest message boards, etc, becomes the property of NOW Communications Inc. This information may be posted for public viewing, used in NOW promotional pieces both print and online or otherwise published. By submitting this information to NOW you are granting NOW Communications Inc. the rights to you commentary/content and the ability to use, modify, edit and other use said content. Note that all mailing lists are opt-in only.

NOW Communications Inc. reserves the right to revise, cancel or close this contest at any time.

ODDS OF WINNING Odds of winning are dependent on the total number of entries received.

BANNING NOW reserves the right to prohibit entry from any person who we believe to be abusing these rules. Abuse includes entering multiple time and entering false information. We realize that mistakes occur, and make every effort to ensure that our contests are run in a fair manner. As such, we make an effort to contact people who are banned in order to explain what has occurred and to facilitate communication. However, sometimes this is not possible. If you have been banned and wish to discuss the situation, please contact contests@nowtoronto.com.

TECHNICAL ERRORS NOW cannot be held responsible for technical failures on the part of contest software or human error which could result in inaccurate postings and notifications. NOW is also not responsible for email notifications that are rejected or do not reach a contest winner. NOW reserves the right to cancel a contest at any time or to correct results in order to rectify software errors.

Contest is subject to all applicable Federal, Provincial and Municipal laws.

These rules are subject to change without notice.