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‘It’s gonna be bad,’ TTC commuters are concerned about upcoming streetcar disruptions downtown

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Streetcar service across downtown Toronto is set to shift this spring and summer as infrastructure upgrades prompt major TTC route changes. (Courtesy: Canva)

TTC commuters are once again being told to prepare for changes and delays, and many say they’ve had enough. 

Starting May 11, construction on the intersection of King and Church streets will force major streetcar route changes across downtown.

The city will replace outdated water mains and renewing streetcar tracks in the area, with additional upgrades to overhead infrastructure along King, Sumach and Cherry streets. 

The work will affect some of the busiest downtown streetcar lines all summer long. The 503/303 Kingston Rd., 504/304 King, and 508 Lakeshore will face route changes operating along the already congested Queen St. via Church, Richmond, Adelaide, and York before reconnecting to King at Spadina. 

To support commuters during the construction period, 504C and 504D/304D replacement buses will run along King between Broadview and Bathurst, with additional service in the Distillery District. 

“Replacing streetcar tracks is about safety, reliability and building a more resilient city,” said TTC Chair Jamaal Myers in a news release on Monday. 

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“These upgrades are designed to meet growing demand, ensuring our infrastructure can support future development and expansion.”

TTC CEO Greg Percy added that white the work is disruptive, infrastructure changes are necessary in the long-run, and the TTC is committed to minimizing the impact for riders and businesses. 

“We understand that construction can be disruptive, and we’re committed to keeping impacts to a minimum,” Percy said. “Thank you to all the teams involved in this important work, and to customers and surrounding businesses for their patience during this construction.”

But transit advocacy group TTCriders says the construction highlights a broader issue: the lack of sustained funding for transit maintenance.

“While we’re encouraged to see the city tackling the state of good repair backlog, it should never have been allowed to reach this point. That’s why sustained operational funding from all levels of government is essential—so that vital repairs can be planned in a way that minimizes disruption,” Andrew Pulsifer, TTCriders Executive Director Andrew Pulsifer told Now Toronto in an email statement.

He also pointed to the importance of searching for transit solutions to support riders during construction.

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“These kinds of service interruptions also highlight the urgent need for forward-looking solutions like transit signal priority and dedicated lanes, like the ones being proposed on Dufferin and Bathurst,” he said.

Pulsifer also added that as riders adjust to diversions and route changes, the TTC must ensure that accessibility remains a priority. 

“If transit riders are being asked to adapt, the TTC must uphold its commitment to accessibility and reliability starting with clear, visible signage so everyone knows exactly where to catch either a replacement bus or detoured streetcar.”

RIDER FRUSTRATION BUILDS

As news of the diversions reached commuters, many are sharing their frustration online over what they view as “a never-ending cycle of construction and disruption on Toronto’s streetcar routes.”

“I seriously want to know when was the last time there was no work on any streetcar route. They’re constantly being diverted, I hate Toronto’s implementation of streetcar/trams,” one Reddit user said.

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“There is no need for TTC riders to ‘gear up’ — construction chaos and detour routes for streetcars is our ready state,” another user commented.

“I used to live in the lower beaches and would take the 501 to work downtown every day, it was a nightmare. Now I’m a 15-minute walk to my office and my mental health has improved drastically. Transit and simply getting around in Toronto is a giant issue that costs the city millions — a huge economic drain,” a different user pointed out.

“Starting to feel like construction chaos and detours are the norm nowadays,” another added. “I know things will get better, but man, I wish we weren’t the generation going through these growing pains.”

Now Toronto also spoke with commuters on the streets to see how they feel about the upcoming transit disruptions.

“Traffic will be mad because there’s just going to be a lot of congestion. I think you’re gonna have to budget more time before you leave your house because [there] is gonna be more congestion, more traffic,” Andrew Boateng said.  

“I know that there’s a lot of congestion already downtown so I expect that that will be challenging. But I appreciate that construction needs to happen and the Ontario Line’s good for us, so hopefully it won’t be too disruptive,” Atisha Lewis explained.

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“It’s gonna be bad, the TTC needs to divert all across the city… [The TTC] can add more buses and try to create alternate routes,” Dee Signorella suggested.

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