The Guelph Police Service is telling locals to be on high alert after several community members reported to have fallen victim to a new scam.
On April 11, Guelph police issued a press release revealing that residents have reported that Rogers and Bell employees have been showing up at their front doors.
Like the typical phishing call or email, the scammers approach customers to ask for personal information, but through a more personal approach.
“The scammers pretend to work for Bell or Rogers and state that they are offering victims a discount or lower rates,” Guelph Police said in the statement
Once contact is made, they use a series of persuasive tactics to gather more information from the customers
“They use convincing stories to collect as much personal information from victims as possible, even offering to meet victims at their homes to obtain more information or to help victims register for programs and services,” police added.
Shortly after, victims discover that their real Rogers or Bell account details have been altered, and their private information was compromised.
The Guelph Police Service is currently investigating the complaints and seeking a suspect described as a brown-skinned man in his 30s, who was carrying a notebook and speaking with a slight East-Indian accent. He was last seen driving a four-door white sedan.
