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‘I could not believe my eyes,’ GO Train rider shares video of popped out window online

A regular Sunday night GO Transit ride turned into a viral sensation after a window unexpectedly popped off, sparking debate and disbelief on social media.

An image showing the inside of an elevator with reflective surfaces and a person taking a photo, highlighting urban transit environments.
Commuters react as a GO Train window pops out, captured in a social media video. (Courtesy: @kjm1977/Instagram)

What to know

  • A GO Transit commuter captured a window popping out mid-ride on a train from Markham, turning a routine commute into a viral moment.
  • The passenger noticed the issue about 20 minutes into the trip after hearing a loud noise, saying he “could not believe” the window was fully out
  • Social media reactions ranged from jokes to safety concerns, while Metrolinx had not responded to requests for comment at the time of publication.

What should’ve been a regular GO Transit commute turned into a frightening  experience for a commuter  after a window came loose and detached 

Kyle Macdonald, filmed the incident and posted it to social media.

@nowtoronto Not your usual commute 🚆 A window popped out on a GO Transit train. 🪟 #GOTrain #TorontoTransit ♬ original sound – Now Toronto

​He told Now Toronto that he took the GO Train out of Markham station on Sunday at 9:30 p.m.On that ride, he “saw the piece of glass, but did not think much of it.”

About 20 minutes into the trip, he asked himself where the loud noise was coming from — that’s when he saw that the entire window was out.

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“I could not believe my eyes,” he said.

He assumed someone was working on the window and left it unfinished, but then decided to sit down and take the video, shocked to see the window had fully detached. 

He added that most people nearby did not appear to be alarmed. 

Social media users were quick to react to the video, with some making light of the situation.

“I’d pay my fare for this seat,” one Instagram user wrote. 

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“The average Stouffville line experience,” another user added. 

“Super safe. Don’t even need to break the window in case of an emergency!” the user joked.

But some users pointed out the lack of safety. 

“It’s not safe. Tell the staff on the train (the csa), the train should not operate like that,” a user commented. “Tell the train crew OR use the yellow strip so that a crew member can come to you so that this coach can get isolated and locked off, therefore, everyone’s put out of harm’s way.” 

Another wrote, “I can’t believe they were operating like that?!”

Metrolinx told Now Toronto they are still looking into the issue but it appears to have been an act of vandalism that occurred that same evening.

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They said a customer alerted the staff at Union Station and the problem was immediately addressed.

“Individuals onboard our trains can report immediate safety or security concerns by pressing the yellow emergency strip or by texting “HELP” to 77777,” a Metrolinx spokesperson said. 

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