Chipotle says it has not changed its portion sizes despite recent complaints about smaller meals from customers.
In a recent TikTok, popular food critic Keith Lee voiced his dissatisfaction with the restaurant, where he said one of the dishes had no spice at all, and rated it a 2/10.
“This steak tastes like frozen steak, there’s not much flavour on it, the peppers are really big and not cooked all the way through in my opinion,” he said of the quesadilla.
@keith_lee125 Chipotle taste test 💕 would you try it ? 💕#foodcritic ♬ original sound – Keith Lee
Other videos claiming that Chipotle is skimping on its portion sizes and the quality of its food have also been circulating online.
One video of multiple reviewers stitched together, shows a self-proclaimed, long-time fan of the restaurant calling out the chain for its measly servings.
“When I get a bowl and they give me two pieces of chicken, I’m like can you just add one more scoop and they’re like do you want double meat and I’m like no I just want the chicken I asked for,” TikTok user @jacksdiningroom said.
@jacksdiningroom My thoughts on @Chipotle #chiptole ♬ original sound – Jack’s Dining Room
Another critic in the same video is seen calling the portions “outrageously small.”
However, a representative for Chipotle told Now Toronto that there has been no change to its serving sizes and that customers are free to customize their orders.
“Guests of Chipotle can completely customize their meal in restaurants by vocalizing their desired portions, or digitally selecting extra, light, normal or on the side when choosing from the list of real ingredients. We have not changed our portion sizes, and our guests continue to appreciate the value we offer them,” Chipotle said in an email statement on Wednesday.
