Canadian LifeLabs customers have less than a week to submit a claim to receive up to $150 in a class-action lawsuit settlement.
The $9.8-million class-action settlement is a result of a huge cyberattack.
Eligible customers who live in Canada and were a LifeLabs customer on or before Dec. 19, 2019 must submit a claim online by Saturday, Apr. 6 at 8 p.m.
Every person who completes a valid claim form is eligible to receive an estimated compensation of $50 to $150. The final amount per person will be based on the total number of claims filed.
This lawsuit comes after the medical lab company revealed it was a victim of a massive data breach on Dec. 17, 2019. Approximately 8.6 million people had their personal information stolen, such as their names, health card numbers, addresses, emails, logins and lab test results.
LifeLabs said it paid a ransom to the hackers for the data, but did not disclose the amount.
Back in 2020, privacy commissioners in Ontario and B.C. found that LifeLabs broke privacy laws
because it failed to protect its customers’ data and collected more information than reasonably necessary.
Now it is being accused of negligence for its inadequate security policies. The company has been ordered to improve its safety measures and establish new security policies.
The settlement was approved by the Ontario Superior Court of Justice in October 2023.
HOW TO SUBMIT A CLAIM
There are three ways to submit a claim:
- File a completed claim form on the official class-action website.
- Email a completed claim form to the Claims Administrator at lifelabssettlement@kpmg.ca.
- Mail a completed claim form to the Claims Administrator at this address:.
KPMG INC., a subsidiary of KPMG LLP
C/O LifeLabs Claims Administrator
600 boul. de Maisonneuve West, Suite 1500
Montréal, Québec, H3A 0A3
