What to know
- Ticketing giant Ticketmaster has began delisting resale tickets to comply with a new provincial law that caps resale tickets at face value.
- These new guidelines are under Schedule 16 of the Plan to Protect Ontario Act’s budget and makes several amendments to the Ticket Sales Act of 2017.
Ticketmaster has already started delisting resale tickets for events happening in Ontario to comply with a new provincial law that caps resale tickets at face value.
According to screenshots circulating on social media, the ticketing monopoly has sent an email to Ontarians who currently have resale tickets listed of the new guidelines.
Ticketmaster is complying with Ontario’s Bill 97 to cap resale ticket prices in Ontario effective April 23, 2026.
by u/RealWorldToday in ontario
“Ticketmaster Canada supports Ontario’s Bill 97 capping resale ticket prices as an
important step toward a fairer, more transparent resale market for fans,” the email reads.
“Effective April 23, 2026, tickets in Ontario cannot be resold above the total original cost,
including service fees and taxes. To comply with the new law, your resale listing will be removed today.”
The ticketing monopoly has also temporarily shut down its resale marketplace, assuring customers it’ll be back up and running next week after some updates.
These new guidelines are under Schedule 16 of the Plan to Protect Ontario Act’s budget, otherwise known as Bill 97. It makes several amendments to the Ticket Sales Act of 2017, which reads,
“A ticket may not be made available for sale on the secondary market for an amount that exceeds the total price paid when the ticket was purchased from the primary seller, plus any applicable fees, service charges and taxes charged by the secondary seller or operator of a secondary ticketing platform.”
The changes are a marked reversal for Premier Doug Ford, who in 2019 scrapped the existing anti-scalping law that would have capped resale tickets at 50 per cent above face value.
This price cap could come as a welcome change to in Ontario, preventing tickets from being rapidly bought by scalpers and resold for much more than their original value, such as in recent major live events, including the 2025 Major League Baseball World Cup and The Eras Tour.
