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Canada Post service interruptions: Here’s what you need to know about mailing during the World Cup

Canada Post says some Toronto residents and businesses near World Cup venues should expect delivery delays, mailbox removals, and pickup disruptions throughout the tournament.

Canada Post mailbox in downtown Toronto with modern glass buildings in the background, capturing urban postal service infrastructure and cityscape.
Canada Post has announced service interruptions ahead of the World Cup. (Courtesy: Canada Post)

What to know

  • Canada Post says customers living near the Toronto Stadium and FIFA Fan Festival areas could experience mail delivery delays on match days, particularly in postal code areas beginning with M6K, M6J, and M5V.
  • More than 10 street letter boxes within event zones will be temporarily removed and returned on July 22.
  • Customers affected by mailbox removals are being directed to use the post office at 1093 Queen St. W. to send mail during the tournament.
  • Several post offices, including locations on Queens Quay West, King Street West, Ossington Avenue, and Queen Street West, could face temporary delays due to road closures and increased traffic on match days.
  • Canada Post will also suspend some mail pickups near the Toronto Stadium and FIFA Fan Festival areas during matches, with customers being notified of any service interruptions.

Canada Post has announced service disruptions and mailbox removals, as Toronto reaches the final stretch of preparation for the World Cup. 

The soccer event of the year is kicking off for the first time in Toronto on Thursday, with Team Canada facing Bosnia-Herzegovina at the Toronto Stadium. In order to accommodate the event, the City of Toronto is undergoing a series of preparations, including stadium upgrades, fan activations, transit infrastructure work, and more. 

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Canada’s mailing service provider is also preparing for the games, saying residents should prepare for interrupted service, delays, and mail box removals during the World Cup.

Mail delivery delays

Canada Post says customers living close to the Toronto Stadium or FIFA Fan Festival areas could see minor postal service interruptions throughout the event. 

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These expected delays apply to those living in the neighbourhoods with postal codes starting in M6K, M6J and M5V.

“All efforts will be made to deliver mail on the five weekdays with matches, but there may be delays or interruptions,” Canada Post said in a statement shared with Now Toronto. 

Mail that is not delivered on time will be held by Canada Post and prioritized for next-day delivery on business days. 

Street letter box removals 

In addition to the interruptions, Canada Post will also remove the street letter boxes in locations “within the events boundaries.”

These includes locations at: 

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  • Enercare Centre at the Canadian National Exhibition (100 Princes’ Blvd.)
  • Queen Elizabeth Building at the Canadian National Exhibition (190 Princes’ Blvd.)
  • Niagara Street and Richmond Street West
  • Niagara Street and Tecumseth Street
  • King Street West and Niagara Street
  • 740 King St. W.
  • 761 King St. W.
  • Dufferin Street and King Street West
  • Dufferin Street and Liberty Street
  • Jefferson Avenue and Liberty Street
  • The Metro store (100 Lynn Williams St.)

The mail boxes will be returned on July 22. In the meantime, customers are directed to mail their items from the post office at 1093 Queen St. W.

Post office delays

In addition, the agency expects temporary delays in certain post office locations on match days, as the city is expected to see increased traffic and road closures. 

The affected offices will include: 

  • 390 Queens Quay W.
  • 761 King St. W.
  • 119 Ossington Ave.
  • 1093 Queen St. W. 

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Pickups 

Canada Post will also not be making pickups in areas close to the FIFA Fan Festival and Toronto Stadium. Customers who request pickups on match days are being advised of service interruptions, while commercial customers have already been notified. 

More information on service interruptions and closures can be found on the Canada Post website

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